Refund policy
We get it, sometimes the fit is just not quite right. While we don't do refunds, we do believe in second chances. If your item isn't working for you, you can request an exchange within 30 days of receiving your order, as long as it's unworn, unwashed, and in original condition. Once we receive your return, we'll process your exchange for a different size, colour, or style (subject to availability).
To start an exchange, please send an email to info@miluclothing.com and include your order number.
If your exchange is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Hot tip: Check the sizing guide before you buy to keep things smooth. If you need a hand, we've got you. Reach out to our team and we'll help you sort it out- no stress.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept exchanges on sale items or gift cards.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.